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Common questions about security, compliance, integrations, and enterprise capabilities. Can't find your answer? Contact our team.
SCLOF employs bank-level security including 256-bit SSL encryption, Data Privacy Protectection, and GDPR compliance. All data is encrypted at rest and in transit with AES-256 encryption. We conduct regular third-party security audits, penetration testing, and maintain ISO 27001 standards. Your data is stored in geographically redundant AWS data centers with automatic backups.
We implement zero-knowledge encryption principles. Your data is never sold, shared, or used for any purpose other than providing our service. Access is strictly role-based with multi-factor authentication required for all team members. All access is logged and monitored 24/7. We're GDPR compliant with data deletion guarantees and right-to-be-forgotten support.
SCLOF maintains a 99.9% uptime SLA backed by AWS serverless architecture across multiple regions. We use CloudWatch for real-time monitoring, auto-scaling Lambda functions, and DynamoDB with on-demand capacity. Automatic failover ensures zero downtime during regional outages. Status page available at status.sclof.com with real-time metrics.
Yes. SCLOF offers RESTful API integration for enterprise clients. We support native integrations with major ATS providers including Workday, Greenhouse, Lever, and BambooHR. Custom webhooks available for proprietary systems. API documentation includes SDKs for Python, Node.js, and Java. Enterprise plans include dedicated integration support and custom development.
We use advanced AI models via AWS Bedrock for enterprise-grade generation. Our system includes industry-specific prompt engineering and ATS optimization algorithms. Response time averages <2 seconds with 98% ATS pass rate. The AI is continuously updated with latest hiring trends and best practices.
SCLOF is completely free for individual users with unlimited cover letter generation. Enterprise solutions include custom API limits, white-label options, dedicated support, SSO integration, and custom SLAs. Volume licensing available for large organizations. Contact sales@sclof.com for enterprise pricing.
Free tier includes 24/7 email support with <24h response time. Enterprise clients receive priority support with dedicated account manager, <2h SLA, phone support, and custom onboarding. We offer on-site training for HR teams, webinars, comprehensive documentation, and video tutorials. Slack/Teams integration available for real-time support.
Export to PDF, DOCX, TXT, or HTML with perfect formatting preservation. PDF exports are ATS-compatible with proper metadata. API supports programmatic access for bulk generation and custom workflows. Integrations with Google Drive, Dropbox, and OneDrive for automatic saving. Email delivery and scheduling available.
Our enterprise team is available 24/7 to help with custom solutions, integrations, and technical support
Our support team is available 24/7 to assist you with any questions or issues